News

Washwell Lane – electric vehicle charging points

The EV chargers in Washwell Lane Car Park, Wadhurst, are due to go live by the end of this month.

How to use the charge points

For instructions on how to access the chargers, you can watch the instructional video from Connected Kerb.

Using the Connected Kerb App, you can either:

• Locate and tap the QR code icon that’s in the middle & at the bottom of the app.

• Locate the QR code icon on the Connected Kerb label that’s on the charging point.

• Position the icon within your camera frame and the charging session will start when the LED turns blue.

• To stop charging, tap “stop charging” in the app and the LED will turn green. Or

• Enter the 4-digit ID number located on the Connected Kerb label in the search bar at the top of the app, the LED will turn blue.

• To stop charging, tap “stop charging” in the app and the LED will turn green

Reporting Issues

If you encounter an issue, please contact Connected Kerb’s customer support on 0800 0291 696, quoting the charging point number.

Alternatively, you can email support@connectedkerb.co.uk or report the problem directly via the Connected Kerb app.

For more information, please go to Public electric vehicle charging in Wealden – Wealden District Council – Wealden District Council or contact the council on  01323 443322

(Information shared from WDC Glynn-Ives)