Update from Southeast Water

Good morning


Our system has continued to make a good recovery overnight and all customers in Crowborough and Ashdown should have their normal water supplies restored.


We are aware of some isolated areas which may still be experiencing intermittent water supply but we expect those supplies to be restored later this morning.


As supply returns to your community’s taps, the water may appear discoloured or cloudy. This is perfectly normal and can be cleared by simply running the cold tap. Please be mindful that discoloured water can be used for things like flushing toilets.


As a precaution, our bottled water stations in Beacon Academy, North Beeches Road, Crowborough, TN6 2AS and Pease Pottage Village Hall, 4 The Hemsleys, Pease Pottage, Crawley, RH11 9BX, re-opened from 9.30am this morning.


We would appreciate your support in continuing to urge your communities to use water wisely. This really does help support the network to recover and helps us maintain supplies to everyone. We are still also encouraging everyone to check their homes and businesses for leaks. Any leak they find should be fixed as soon as possible to prevent damage to their properties, as well as to avoid wasting water.


Once again, we are so sorry for any disruption caused in the recent days and you can visit our website for regular updates and information:


Douglas Whitfield

Incident Director