News

Train line closed between Tonbridge and Tunbridge Wells until at least 20th Feb 2021

Buses replace trains between Tonbridge and Tunbridge Wells with an hourly train service in operation between Hastings and Tunbridge Wells

A 150-metre long landslip on a railway cutting at High Brooms has resulted in movement of an embankment which risks falling on to the track. This means Network Rail has had to close the line between Tonbridge and Tunbridge until at least Saturday 20 February, in order for essential repairs to take place and train services to resume over the affected area.

Working together with Network Rail, Southeastern has a contingency plan in place to make sure you can get to where you need to go, but please check before you travel.

How does this affect my journey?

  • Train services are suspended between Tonbridge and Tunbridge Wells
  • There is a reduced train service between London Charing Cross and Tonbridge
  • An hourly train service is running between Tunbridge Wells and Hastings
  • Replacement buses are running between Tonbridge and Tunbridge Wells

Please note that social distancing on local and replacement buses may not always be possible at busier periods, or you may have to wait longer than normal to be able to board a bus.

What do I need to do?

You may use your ticket on the following alternative services to help you complete your journey, at no extra charge:

  • Southeastern trains between Ashford and London (including High Speed services between St Pancras and Ashford)
  • Southern services between Ashford International and Hastings
  • London Underground between our London terminal stations

Due to the late notice of this closure, online Journey Planners will only be updated up to 48 hours in advance.

Journey Planners for Monday 8th February will be updated on Sunday 7th February.

What has happened?

Three separate landslips over a 150-metre stretch of track have occurred recently. While the newest of the landslips could have been repaired for next week, we have agreed that all three landslips should be repaired at once to avoid disruption to passengers’ journeys in the future.

What is Network Rail doing to repair the damage?

Over 5,000 tonnes of material needs to be removed at the top of the cutting, following which Network Rail will be carefully re-grading the cutting and putting in ‘soil nails’. The repaired cutting will be resilient against climate change for 120 years.

Will I get compensation?

You may be entitled to Delay Repay compensation if you experience a delay in completing your journey while the line is closed. Please keep your train ticket and make a note of your journey, as both will be required to support any claim. We are only able to pay Delay Repay claims for delays occurred on the current, amended train timetable.

Car parking

If you have a season car park ticket for stations along the Hastings Line, you can park at Paddock Wood, Staplehurst or Headcorn stations at no extra charge. Please note, this does not apply for e-tickets.

More information

Stay up to date on the latest travel advice by checking our website.